Privacy Policy

 Information We Collect

• Personal details: your name, phone number, email, and the address where an appointment or installation is scheduled.
• Device and browsing data: IP address, browser and device type, operating system, and general location, gathered automatically when you visit our site.
• Interaction data: pages viewed, products browsed (curtains, blinds, motorized systems, etc.), and how you use our booking tools, including WhatsApp.
• Preference data: your choices around receiving promotions, offers, or product updates from us.

How We Use Your Information

We use the information above to:

• Book and manage free consultations, measurements, and installation visits.
• Respond to enquiries sent through our website, phone, or WhatsApp.
• Process orders and any payments connected to your purchase.
• Send appointment confirmations, service updates, and — where you’ve agreed — promotional messages.
• Understand how visitors use our site so we can improve our products, pricing pages, and service quality.
• Spot and prevent fraud, misuse, or technical problems affecting our website.

 Our Legal Basis for Processing Your Data

We rely on the following grounds to handle your data:

• Your consent, for marketing messages sent by email, SMS, or WhatsApp.
• Contract performance, to arrange and deliver the curtain and blind services you’ve booked.
• Legal duty, where applicable law requires us to keep or share certain records.
• Legitimate business interest, to run, secure, and improve our website and services.

You may withdraw consent at any point where consent is the basis for processing.

Who We Share Information With

We may share data with:

• Trusted partners, such as payment processors and messaging/booking platforms (including WhatsApp Business), who help us run our operations.
• Authorities, when disclosure is required by law or needed to protect our legal rights.
• A successor business, if Dubai Blinds & Curtains is ever sold, merged, or restructured.

We do not sell or rent your personal information to anyone.

 Transfers of Data Outside the UAE

Some of the tools and service providers we use may store or process data on servers located outside the United Arab Emirates. Wherever this happens, we take reasonable steps to keep your information protected in line with UAE data protection requirements.

 Keeping Your Data Secure

We apply reasonable technical and organizational safeguards to protect the information you share with us. That said, no online transmission or digital storage system can be guaranteed completely secure, and we cannot promise absolute protection.

 How Long We Keep Your Data

We hold on to your personal data only as long as it’s needed for the purposes described in this policy, or until you ask us to delete it, whichever comes first.

 Your Rights

You can ask to:

• See the personal data we hold about you.
• Correct inaccurate details or request deletion.
• Limit or object to certain uses of your data.
• Receive a copy of your data to move to another provider.
• Opt out of marketing communications at any time.

To use any of these rights, contact us at dubaiblindsandcurtains.ae@gmail.com. If you feel your concern hasn’t been resolved, you’re entitled to raise it with the UAE Data Office.

 Cookies and Similar Technologies

Our website uses cookies and similar tools to improve your browsing experience and understand traffic patterns on our site.

 Links to Other Websites

Our site may link out to third-party pages (including social platforms like Instagram, Facebook, or TikTok). We aren’t responsible for the privacy practices of those external sites.

 Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted here with a new “last updated” date, so we’d encourage you to check back from time to time.

 Contact Us

Questions about this policy or how your data is handled? Reach out:

Dubai Blinds & Curtains International City, Building Italy, U18, Dubai, UAE Email: dubaiblindsandcurtains.ae@gmail.com Phone/WhatsApp: +971 58 130 2564